Shipping Policy

Order Processing

At Falka, we strive to process all orders within 1–2 business days. Once your order has been dispatched, you will receive a tracking email that allows you to monitor the status of your shipment. Please note that our business days are Monday through Friday, excluding holidays.

Domestic Shipping — United States

We offer various shipping options to ensure you receive your package in a timely manner. The following shipping options are available:

Shipping Method	Shipping Cost	Estimated Delivery Time
Standard/Free	Free	3-7 business days
Expedited	Calculated at checkout	2-4 business days
Express	Calculated at checkout	1-3 business days

International Shipping

For our international customers, please note that delivery times may vary depending on your location. Estimated delivery times for international shipments are 7-21 business days. Additionally, please be aware that you will be responsible for any customs duties or taxes imposed by your country. These charges are not included in the shipping cost and will be your responsibility to pay upon delivery.

Order Tracking

Once your order has shipped, you will receive an email with tracking information. You can use this tracking number to monitor the status of your shipment on the shipping carrier's website.

Lost or Damaged Shipments

If your shipment is lost or damaged, please contact us within 10 days of the expected delivery date. When contacting us, please include your order number and photos of the damaged items, if applicable. This will help us to quickly resolve the issue and provide a suitable solution. You can reach us at support@falka.shop.